Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Welcome to E16 Health – Albert Road and Pontoon Dock

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day.

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

How can we help you?

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Opening times

Monday: 8am to 6.30pm
Tuesday: 8am to 6.30pm
Wednesday: 8am to 6.30pm
Thursday: 8am to 6.30pm
Friday: 8am to 6.30pm

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Contact us

E16 Health – Albert Road: 020 8104 2222

E16 Health – Pontoon Dock: 020 3040 0100

Email: albertroad.pontoon@nhs.net
View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''I've had a very positive experience with this Albert Road GP surgery, especially thanks to Nurse Yohannes. She has been treating my mother's leg injury with great care and professionalism. My mother’s leg injury was in an extremely poor condition but it is only because of the attentive care that was received that her injury has now completely recovered. Nurse Yohannes is not only knowledgeable but also very kind and patient, always taking the time to explain things clearly and make sure my mother feels comfortable and well looked after. It's reassuring to know she's in such good hands. Overall the care and service we have received has been excellent!''

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E16 Health - Albert Road and Pontoon Dock
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